Category: Customer Testimonials

“Just to let you know that the clock was a huge success – he loved it. So much so that it will not be hung on the wall in his office he is going to put it ‘somewhere more important’. Thanks to you and Mr Gift. No doubt I will be using your site again.” Pam, SA

“Thanks very much.. fast and great service!” Paul, WA

“I am more than happy with the prompt service, delivery and communication from you regarding my order. I would definitely use your business again.” Marcia, NSW

“I am rating your product 5/5, and your service as a 5/5 – response times to email communication and the manner in which they were handled was very impressive, I will be sure to use your services again and would recommend anyone else to do the same.” Gillian, N.S.W

“Great fast service, received item in excellent condition within less than a week. Will continue to shop with you!” Joshua, VIC

Read more feedback here…

What was the last gift that you bought that was a hit?

Each week we’ll continue to post some of the lovely comments we received from our customers. Here are five of our favourite comments for this week:

1. “Thank you so much for the great service! I just received the package and it just looks great! I will definitely recommend your website to all my friends and relatives.” Lisanne, Netherlands

2. “I found your service fantastic. My parcel arrived promptly (even though it was close to Christmas) and in good condition. Loved the hand written note and my kids loved the lollies.” Tracy, VIC

3. “Very happy with the service offered. Gifts arrived promptly and were as good as we had hoped – 5 out of 5.” David, SA

4. “The items I ordered from Mr Gift for Christmas presents were all greatly enjoyed by recipients. It has been a pleasure doing business with you and I will certainly look to use Mr Gift in the future.” Kath, VIC

5. “Wonderful customer service from you guys 🙂 The gift was for my husband and his feedback on it is ‘its awesome I love it!'” Leanne, Qld

Read more feedback here…

Who have you received great customer service from this week?

Each week we’ll continue to post some of the lovely comments we received from our customers. Here are five of our favourite comments for this week:

1. “Just received my order – thanks – my dad will love it! Thanks also for the personalised note – it’s a really nice touch”.  Fiona P, Lady Moor’s Lover, www.ladymoorslover.com, Melbourne. 

2. “Your service was exceptionally fast and accurate. Thank you!” P.J. M, Qld

3. “Thanks for the prompt service!” Agnes H, Melbourne

4. “I love the variety offered on Mr Gifts website, the speed at which I received my order and the lovely note and your follow up email – all fantastic. I highly recommend your site and would rate it as a 5 out of 5.” Elizabeth L, QLD

5. “The Joseph Joseph Mats arrived here safely and my wife is delighted with them. The mats work well, as intended, and fit the allocated space next to the pantry sink.” Peter J, VIC

Read more feedback here…

What’s the most important thing a company should do to offer great customer service?

Each week we’ll continue to post some of the lovely comments we received from our customers. Here are five of our favourite comments for this week:

1. “We thought your online store was awesome and will definitely use it heaps for gifts! We will tell lots of people about it.” Jana B, N.S.W

2. “A wonderful and attentive dealer who got the pen I was looking for and stayed in touch till it came to me in a timely fashion. Fellow Americans take note, one of the few (and the one with the most I’ve seen so far) international shippers of the wonderful E+M wood pens!” Greg H, Battle Ground WA, USA

3. “I received my order safely – very happy with my purchases and have recommended your site to several of my friends and family!” Renee B, N.S.W

4. “Thank you for your updates and friendly service” Kerry G, N.S.W

5. “My order was delivered well packed. Thank you for the great service.” Jasmin L, Adelaide
 

Read more feedback here…

Have you received great service from a particular business this week?

Each week we’ll continue to post some of the lovely comments we received from our customers. Here are five of our favourite comments for this week:

1. “Very happy with the purchase and more importantly, the service”. Phil W, N.S.W

 
5. “The gifts were very well received, especially the thumb waterer. A definite 5 out of 5!” Michelle H, N.S.W

Do you think bricks-and-mortar stores offer a better level of “human” customer service than online stores?

Each week we’ll continue to post some of the lovely comments we received from our customers. Here are five of our favourite comments for this week:

1. “Very much appreciate all the trouble you went to and thank you for wonderful customer service.” Eileen A, WA

2. “I received my order quicker than I had anticipated and the service has been excellent. I will rate the product 5 out of 5 – good quality and something a little different. We will definitely use your online store again, very efficient and great range of gifts”. Valerie D, N.S.W.

Each week we’ll continue to post some of the lovely comments we received from our customers. Here are five of our favourite comments for this week:

1. “I would give them (The Bright Side Man Tin and Man Cave Door Plaque) both 5 out of 5, fun, funky and unusual enough to be a quirky present.” Linda, TAS.

2. “The ‘Man Tin’ was a great gift for Father’s Day.  It was nice to get something funny, but also practical for practical fathers.” Tracy, Qld.

3. “Fantastic product and extremely fast delivery… thank you!” Laurice, N.S.W

4. “Just wanted to let you know I recieved the cigar gift set and how stoked I was to get it. Its a beautiful set and I couldn’t have been happier with how quickly it arrived and how nice it was! So thank you!” Lisa, VIC

5. “We have received our order and are very happy with how efficient your service was. On a scale of 1 to 5 we would definitely rate the product 5 and the overall experience a 5 as well, I can’t praise you enough on your level of customer service, it was such a refreshing experience, thank you once again.” Charlotte, WA

Read more feedback here…

Where do you like to shop for gifts for men?